7Nine Partners

7Nine Partners is a design collective and think tank concerned with brand and customer experience. It helps established and emerging companies create, launch, reinvent or extend experiences, product categories and sales channels, in the US and internationally. Its team draws on more than 33 years of branding, marketing and experience design work for B2B, B2C and C2C clients.

Products and services

• Brand strategy: shaping brands for launch, reinvention or extension into new categories.
• Customer experience design: improving the path between a brand, its staff and its customers.
• Integrated marketing: branding and marketing programmes run together.
• Customer research: observing shoppers in stores, at home, online and on the move to inform decisions.
• Retail and channel design: optimising current channels and supporting expansion into new ones.

Who it serves

Brands and retailers of varying size; project teams range from four people to more than 100 and are formed per engagement, drawing on strategists, designers, storytellers and specialist firms.

Key facts

• Founder: John Galvin, previously co-founder of Integrate (1989), later acquired by Big Red Rooster
• Experience: over 33 years
• Markets: the US and international