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Warranty Management Software

ServiceManager

Workflow software for managing after-sales service and repair of products

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About ServiceManager

ServiceManager is the workflow component of the ServiceCentral suite, a set of software for handling after-sales service and repair. It provides a configurable workflow system for service jobs. Reporting comes from a companion tool, ServiceIntelligence.

What ServiceManager offers

  • Configurable workflows — lets a service organisation set up how repair work moves from intake to completion.
  • Reporting — ServiceIntelligence adds reporting across the suite.
  • ServiceCounter and RepairCenter — add-on modules for the front desk and the repair bench.
  • InventoryManager and WarrantyManager — add-ons for parts stock and warranty claims.
  • ServicePortals — web access for the wider service chain.

Who it works with

Organisations that service and repair products after sale. The vendor's sister product, RepairQ, is a point-of-sale system for mobile device repair shops.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Installed - Mac
  • Parts Management
  • Eligibility Verification
  • For Field Service
  • For General Contractors
  • For Manufacturers
  • Product Registration
  • Repair Management
  • Service Management
  • Workflow Configuration
  • Installed - Windows
  • Web-Based, Cloud, SaaS
  • In Person
  • Live Online
  • Documentation
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Quotes/Estimates
  • Inventory Management
  • Mobile Access
  • Service History Tracking
  • Work Order Management
  • Document Management
  • Warranty Tracking
  • Contact Database
  • Contract Management
  • Task Management
  • Access Controls/Permissions
  • Returns Management
  • Policy Management
  • Compliance Tracking
  • Forms Management
  • Customizable Dashboard
  • Business Process Automation
  • Third Party Integrations

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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