ISNetworld

ISNetworld is the platform run by ISN Software Corporation for managing information about contractors and suppliers. Hiring clients, the companies that buy contracted work in capital-intensive industries, use it to qualify the businesses they employ. The company says about 900 hiring clients now use the platform. It describes a single subscription that lets a contractor answer the questions of several hiring clients at once.

Prequalification for hiring clients

Contractors and suppliers provide health, safety, sustainability, procurement, insurance and financial information, along with training records for individual workers. The company says submissions follow the rules of each regulator and each hiring client, so the same material can be reused wherever requirements overlap. Hiring clients can then search for contractors that meet their own requirements.

Review by ISN specialists

ISN's Review and Verification Services team checks self-reported information and documents, and it interviews contractor personnel to assess whether policies and programs are actually in place. Subject matter experts also review submissions for accuracy, relevance and timeliness. The company says it draws on verified records from numerous third parties, including certificates, to confirm what contractors report.

Monitoring, benchmarking and reports

After prequalification, hiring clients can monitor contractors on an ongoing basis. The platform has modules for health, safety and environmental performance, corporate social responsibility reporting, a safety culture survey run by ISN's assessment team, supply chain cybersecurity checks, and insurance and financial risk review. Worker-level training and qualifications can be assigned and tracked against the requirements of a task. Dashboards and analytics let clients compare contractor performance with industry peers.

Where the platform sits in contractor management

The company frames ISNetworld as a shared forum for industry practice, where members can benchmark performance and see the data behind contractor risk. Its stated purpose is to help decision makers, including board members, assess and monitor the risk that comes from the businesses working for them.