Dropcountr, Inc

Dropcountr is a cloud platform for water utilities. It turns data from water meters into information that utility staff and their customers can act on, and it works with all meter types.

Features

• Customer portal: lets households compare their water use with their bill on a phone or the web.
• Self-service tasks: customers can pay bills electronically and start or stop service.
• Digital messaging: sends alerts and notices, helping utilities move away from paper mail.
• Analytics: gives utility staff insight into usage patterns.
• Fewer enquiries: aims to cut the volume of customer service calls.

Who it works with

The service is built for water utilities that want to help customers use less water and keep up with expectations of modern communication.

Key facts

• Meter support: compatible with all meters
• Delivery: cloud-based