Dropcountr

Dropcountr is cloud software for water utilities that converts meter readings into information for both staff and householders. It works with utilities using standard meter reading (AMR) and those with smart meter networks (AMI). The aim is fewer service enquiries and lower water use.

What Dropcountr offers

• Customer app — a mobile and web app where households compare their water use with their bill.
• Self-service — electronic bill payment and starting or stopping service without calling the utility.
• Alerts and digital messaging — automated alerts and targeted messages that replace paper outreach.
• Staff analytics — data and communication tools for utility teams.

Who it works with

Water utilities in the United States that want to move customer contact onto phones and the web and cut call volume, paper costs, staff time and truck rolls.

Key facts

• Based in: United States
• Ownership: acquired by KUBRA, which lists it among its analytics products
• Meter support: AMR and AMI networks