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Utility Management Systems Software

ICE Utility

Utility and municipal billing engine from RLB Systems for governments and local authorities

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About ICE Utility

ICE Utility is a billing engine for utilities and municipalities, sold by RLB Systems. It handles complicated fee structures and is one module of the wider ICE Engine e-government platform.

What ICE Utility offers

  • Complex billing — copes with the varied tariffs and fees used by utilities and councils.
  • Revenue collection — designed to support collection and to help prevent fraud.
  • Customer service — supports enquiries and day-to-day account handling.
  • Field and data exchange — fits with mobile field tools that collect billing and citizen data.

Who it works with

RLB Systems builds software for governments, parastatals and local authorities. Other ICE modules cover licensing, vehicle tolling, law enforcement, border control, payments and enterprise finance for government offices.

Key facts

  • Vendor: RLB Systems Ltd.
  • Platform: part of the ICE Engine e-government suite
  • Related modules: ICE Licencing, ICE Vehicle Tolling, ICE Field Service, ICE Cross Border, ICE Cash, ICE Service Desk and ICE Enterprise

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Android
  • Billing & Invoicing
  • Work Order Management
  • Customer Management
  • Electricity
  • Service Call Management
  • Water
  • Demand Planning
  • Workforce Management
  • Installed - Windows
  • Web-Based, Cloud, SaaS
  • In Person
  • Live Online
  • Documentation
  • Business Hours
  • Online

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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