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Utility Management Systems Software

360 Utility & Telecom Suite

Billing, CRM and customer platform for energy and telecom retail suppliers from Methodia

360 Utility & Telecom Suite cover

About 360 Utility & Telecom Suite

The 360 Utility & Telecom Suite is an end-to-end platform for companies that sell energy and telecom services. Its site is run by Methodia, which describes a modular system covering billing, customer care and operations.

What 360 Utility & Telecom Suite does

  • Billing and order-to-cash: automates the path from order to payment.
  • CRM and self-service: supports the whole customer lifecycle.
  • Modules: options include enterprise asset management, business process management, BI and reporting, and sales.
  • White-label model: lets firms add utility services to their own portfolio.
  • Managed services: available alongside the configurable platform.
  • AI insights: forecasting and planning tools added to the system.

Clients

Energy retailers and utility and telecom companies handling electricity, gas or water services.

Key facts

  • Vendor: Methodia
  • Design: modular and configurable, with integrations to existing systems

Profile written by TrustList from the business's own published information, Oct 2026.

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