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Sectors

Translation Management Software

Unbabel

Language operations platform combining machine translation and human editing for multilingual customer support

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About Unbabel

Unbabel provides a translation platform for businesses that talk to customers in many languages. Its software blends artificial intelligence with human editors, and brings in a person for review when a higher level of quality is wanted.

What Unbabel does

Language operations platform: one system for managing translation across a business.
Machine plus human translation: automated output with human review where needed.
Brand tone: translations learn a company's vocabulary and style for each market.
Agent support: customer service staff can reply in languages they do not speak.
Quality reporting: live reports with controls for cost, speed and quality.

Customers and markets

Companies with international customers, particularly customer service teams, expanding into new markets.

Key facts

Product type: translation management software
Workflows: dynamic, with automation where possible

Profile written by TrustList from the business's own published information, Oct 2026.

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Categories & features

Rankings

As of 2026-10-27. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Security certifications: ISO 27001 evidence sent

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