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Translation Management Software

Unbabel

Language operations platform combining machine translation and human editing for multilingual customer support

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About Unbabel

Unbabel provides a translation platform for businesses that talk to customers in many languages. Its software blends artificial intelligence with human editors, and brings in a person for review when a higher level of quality is wanted.

What Unbabel does

  • Language operations platform: one system for managing translation across a business.
  • Machine plus human translation: automated output with human review where needed.
  • Brand tone: translations learn a company's vocabulary and style for each market.
  • Agent support: customer service staff can reply in languages they do not speak.
  • Quality reporting: live reports with controls for cost, speed and quality.

Customers and markets

Companies with international customers, particularly customer service teams, expanding into new markets.

Key facts

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

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