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TrustList

About Unbabel

Worldwide leading brands trust Unbabel

Unbabel delivers fast, quality translations at scale for your awareness, go-to-market and support functions

Unify your customer experience

From awareness to consideration to conversion to retention, Unbabel helps you create a consistent customer experience in any language

Get your translation quality score instantly with Unbabel’s Quality Intelligence

Machine translation calibrated to your use case

Quality estimation that predicts if translations are customer-ready

Run quality checks anytime
Our world level research team develops technology that enables Unbabel to deliver realtime Quality Assessment

Human review that feeds machine learning improvements

Unbabel technology fuses the human experience of our translation community with the latest Machine Translation
Your company’s tone keeps fresh and life-like, at scale

Unmatched technology + unparalleled research

We’ve assembled a diverse team of experts in the AI and NLP fields
Their unparalleled research and award-winning breakthroughs continues to set industry standards, taking us closer to our vision: creating a world without language barriers

We take security seriously

You data is protected with Unbabel
Through encryption, anonymization and best-in-class standards, we make sure all data is securely processed through our ISO 27001 certified program

Improvement in first response time
Cost reduction in operations
Cost savings versus hiring native speakers
Growth in staffing with 
0% spend increase

Build customer trust anywhere in the world with Unbabel’s Language Operations platform.

See why customers love Unbabel

  • Unbabel is easy to set up; their procurement and implementation teams made the onboarding easy and the integration to Zendesk was seamless and very fast
  • Fabien Dupont
    Wargaming

Unbabel is easy to set up; their procurement and implementation teams made the onboarding easy and the integration to Zendesk was seamless and very fast.

  • Thanks to Unbabel, we can have highly skilled agents in all the markets we operate, optimizing resources and avoiding problems of lack of coverage with one language or another
  • Filippo dell'Anno
    Rakuten TV

Thanks to Unbabel, we can have highly skilled agents in all the markets we operate, optimizing resources and avoiding problems of lack of coverage with one language or another.

  • Unbabel is simple to use, they maintain transparent business practices (help articles tell you exactly how their product works), and service has always been above and beyond
  • Talya Garman
    Kongregate

Unbabel is simple to use, they maintain transparent business practices (help articles tell you exactly how their product works), and service has always been above and beyond.

  • Since easyJet has implemented Unbabel as a solution for our multilingual webchat, we have seen an increase of 4
  • 2% on our CSAT, among other benefits on the operational level
  • Simon Sequi
    EasyJet

Since easyJet has implemented Unbabel as a solution for our multilingual webchat, we have seen an increase of 4.2% on our CSAT, among other benefits on the operational level.

  • Everything is easy to manage, track and update
  • What was once a laborious task is something a new starter can learn in a very short time
  • Bob B
    King

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