About MyCaseRecords

Provide fast, accurate answers

Document WorkflowsProcess and organize content Process and organize content
IndustriesMeet your exact needs Meet your exact needs
All ProductsApps, integrations and partners Apps, integrations and partners

Fuel end-to-end digital business

The low-code platform for case management and customer service

Where do you want to start?

Low-code platform for digital workflows

Orchestrate consistent and accurate solutions with a platform that can adapt to diverse and unpredictable situations Designed to drive productivity across all departments and teams

The complete customer service solution

Deliver flawless customer service with a unified service desk, service CRM, knowledge base and workflow automation software Designed for your contact center and beyond Powered by AppBase

Eccentex simplifies your business

by powering digital workflows across your organization Accelerate your digital transformation with a platform designed for business agility

Reduction in manual work

Automate repetitive tasks so employees can focus on helping customers

Resolve problems correctly the first time and catch delays early

Eccentex is designed for modern business use-cases that will continuously evolve

Our platform and experts quickly deliver solutions to meet your unique needs

Our platform is comprehensive, so you won’t need to install 10 other plugins to get the job done

ServiceJourney and AppBase are different sides of the same platform – and not just another collection of loosely integrated software packages Eccentex helps you transform customer service journeys, digitize back-office workflows, and make sure both sides can collaborate seamlessly