About Intrac Swim School Manager

The biggest gains in efficiency and customer service come from allowing customers and staff to perform administrative tasks on their own The system allows a long list of functions to be done online, such as bookings and payments, swapping classes, make up lessons, and recording and presenting assessments

Our infrastructure is designed with redundancy and is hosted in Australian data centres We manage data backups and perform regular maintenance and upgrades to ensure our security and reliability remains first class

A searchable database of customers that links to information about enrolments, accounts, comments and assessments The database can be updated online and interfaces to communication gateways

Class schedule and staff rostering

The system makes it easy to manage your class schedule and staff roster, ensuring there are no double bookings for an instructor or space The data is displayed live on your web site, through the staff portal and on your staff and payroll reports

Staff can log into a portal designed for mobile devices that provides an easy way to check and approve rosters, mark attendances and manage assessments and customer communications

The system keeps a full history of every enrolment and makes it easy for customers to manage their own bookings Your system can be configured with your business rules to make this key process very streamlined and offer excellent customer service

By providing a direct link between Intrac and your bank, you can eliminate data entry, any risk of error and the need to reconcile each payment We use the most effective and least cost options to have customer payments processed through your merchant facility, including integrated EFTPOS

Comprehensive management and financial reports provide detailed information about every aspect of your business We can also custom build reports to your needs where necessary

Attendance and make up lessons

Attendance can be recorded by a number of methods, including a swipe of a membership card at reception or entry in a phone/device by an instructor The system can be configured with your business rules and make up lessons can be offered as a completely self-serve function

We configure each class level with its own criteria, and instructors can complete assessments progressively or at the end of term Customers can download a certificate of your design from your web site and a full history of assessments is available in customers' profiles

This function is useful for managing casual class bookings or visits to a facility based on a membership or pass

Customers can purchase a gift certificate online, forward a quality PDF copy of their voucher to the recipient, when can then redeem their voucher online and use it to make a booking

Manage a retail outlet with this function, including inventory levels A barcode scanner can be used to make this function more efficient

Our systems have been integrated with an enterprise grade security system that can manage your access control, surveillance and alarms

What do I need? You need only a computer with internet access, a web site and a merchant facility
We'll help you to set these up as part of our standard installation

You need only a computer with internet access, a web site and a merchant facility We'll help you to set these up as part of our standard installation

How is pricing structured?
When can I start? Most businesses can be up and running within two weeks of completing an agreement If you have any special requirements, we can customise the system to your needs and have you operational in an additional week or two
What does setup involve? • After a discussion and demonstration, we provide a quote and a service agreement• If you decide to proceed, we swap some paperwork and take a deposit• We take a few days to set up a test system based on your requirements that we discuss on the phone• We run you through a training session and leave you to become familiar with the test system• Over the next week or so we answer your questions and tweak the system to your needs• During this time we configure the payment gateway for your merchant facility• When you're comfortable using the system we switch you to a Live system• We provide a couple of snippets of HTML that you add to your web site• You are fully operational