About ShipMonk

<img class="ship-rating__image" src="https://www
shipmonk
com/wp-content/themes/shipmonk/img/feature/star-5
png" alt=""> 5/5 on Capterra
<img class="ship-rating__image" src="https://www
shipmonk
com/wp-content/themes/shipmonk/img/feature/stars-10
png" alt=""> 9
5/10 on Trustpilot DTC & B2B Omnichannel Fulfillment Is Insanely Complex ShipMonk Streamlines Your Fulfillment Operations Across All Channels DTC & B2B Omnichannel Fulfillment Is Insanely Complex ShipMonk Streamlines Your Fulfillment Operations Across All Channels With ShipMonk’s inventory portal, you can kiss your cumbersome spreadsheets goodbye Track inventory levels across multiple sales channels, identify your best selling SKUs, blacklist old SKUs, receive low stock alerts, and more ShipMonk’s inventory system will give you complete visibility and control of your inventory

The core of ShipMonk’s software is the order management portal It’s where the magic of managing your customer experience happens Our out-of-the-box integrations sync with your sales channels to eliminate manual importing of data and trigger all the necessary notifications to your end-customer Track the status of each order from the moment they are placed to the minute they land on your customer’s doorstep

Our shipping management system doesn’t end with discounted shipping rates Our partnerships with all the major carriers combined with the transparency of ShipMonk’s software allow you to calculate real-time shipping rates, view a multitude of shipping reports on our dashboard, or export the data to a CSV to run your own reports

ShipMonk’s software is comparable to an iceberg where 90% of its mass is below the surface Our entire operation is powered through our proprietary software, so we have full control over the features that benefit your business What you can see is the ability to manage inventory across multiple warehouses, fulfill orders based on predefined assignment logics, request special projects, and much more

Our warehouses are strategically located so that you can get your products to your customers more quickly and affordably by shipping from any of our ecommerce fulfillment centers Split your inventory across locations, and we’ll automatically select the warehouse that gives you the quickest turnaround at the best price

Shipping costs are the #1 reason for shopping cart abandonment If you want to compete in the ecommerce space, you’re going to need to have the best shipping rates possible

When it comes to logistics, the reality is not if something happens, it’s when There are instances out of our control, but we believe in timely and thorough support when it comes to servicing our accounts All of our Happiness Engineers are located within our warehouses, so if something does happen they will spring out of their chair and ensure it’s taken care of

“We love the personal customer service ShipMonk provides “ Nicholas & Alessia Galekovic Founder at BEARD KING “ShipMonk has been absolutely incredible to work with!“ Katherine Krug Founder at BetterBack