IDMA Ltd

Most of the work at IDMA, a web development and digital marketing company, is building websites, applications and integrations for other businesses. Its in-house team handles the build, the hosting and the marketing that follows, and the company says it uses no freelancers on client projects.

Websites, landing pages and add-ons

IDMA creates new websites or improves existing ones. Its brief covers design aimed at speed and mobile use, optimisation, and sites that either run on a content management system or stand apart from one. Landing pages are part of the same service. The firm also builds add-ons: cookie and consent modules, spam protection that uses hidden page elements rather than captchas, and WordPress utilities. A copyright tracking system is offered to detect copied web content and to help a client act before a copy causes harm.

Integrations with messengers, payments and AI tools

Integration work connects a site or app to the tools a business already uses, including Telegram, the OpenAI API, Stripe, customer relationship management systems and telephony. IDMA also develops and supports chatbots and forums, including forums built on XenForo. Its internal AI tools analyse text and route it, so support requests and content can be classified, extracted or passed to the right person.

Web apps, CRM panels and client dashboards

The firm builds web applications for clients who need internal systems. These include customer relationship and enterprise resource planning panels, and dashboards for clients, each with clear roles for different users. Mobile and web applications are developed together, and the firm sets up advertising and listings so that a finished app reaches the Play Market and the App Store.

Marketing services alongside the build

Beside the build, the firm also offers search engine optimisation, social channel management, upkeep of Google Business profiles and paid advertising set-up. It can design a company's email marketing and produce marketing kits, presentations and brochures. Its e-commerce services cover building an online store and promoting it in search engines and on social networks. Translation work is also offered across many languages, including legal, medical and technical texts.

How projects are run and supported

Live support is available around the clock through a group chat with technical specialists, with urgent tasks handled quickly and larger ones moved into a ticket system. Each project has a dedicated manager, and agreements are confirmed in writing with regular updates. Code is documented and built to modern standards, and clients receive documentation in their own language where needed. The company uses AI to speed up audits, layout and quality checks, but says senior specialists review every deliverable before it goes out.