Daisee

Accuracy in transcription and quality scoring See up to 300% return on investment in 12 months Increase in customer satisfaction (CSAT) Discover results immediately

Analyse 100% Of Calls And Customer Interactions

Daisee augments human intelligence by automatically revealing compliance gaps, caller sentiment, and the underlying reasons why customers are contacting your business

Accelerate Your Revenue With AI-Driven Actionable Insights

A meticulously crafted customer experience naturally leads to increased customer satisfaction and revenue growth Daisee utilises Artificial Intelligence, advanced natural language processing, and sentiment analysis to allow you to gain deep insight into the reasons customers are calling Our solution identifies emotions, reveals instances of non-compliance, and ultimately helps your business operate one step ahead of both your competition and customer base

Boost Agent Productivity And Empower Your Team

Operational productivity is one of the core driving factors of any business Daisee surfaces AI-driven insights about your team's performance so you can ensure high-value interactions are provided by all of your agents

1. Number of Agent Seats

Select the number full-time equivalent (FTE) seats your contact centre has

MYOB increased sales conversion and CSAT score by 22% with insights from Daisee

INCREASE IN CUSTOMER SATISFACTION Forward-thinking businesses use Daisee

We're invested and couldn't imagine a life without Daisee. They have given us real confidence in elevating our quality framework to deliver consistent customer experience in 100% of interactions.

Steve Targus — Contact Centre Manager Complete customer relationship suite, from analytics to workflow management 90%+ accuracy in processing, analysing and interpreting calls Automated analysis to provide deep understanding of all voice interactions