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Softphone Software

Softphone.Pro

SIP softphone for Windows, macOS and mobile that links calls to CRM and helpdesk systems for business teams

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About Softphone.Pro

Softphone.Pro is a business VoIP softphone that works with any SIP phone system, whether cloud, hosted or on-premise. Call centre agents, sales staff and support teams use it to make calls, and managers get reporting through a web dashboard.

What Softphone.Pro offers

  • SIP softphone apps — for Windows and macOS, with matching mobile apps in recent versions.
  • CRM and helpdesk integration — click-to-call and screen pop-ups with systems such as Salesforce, Microsoft Dynamics, Zoho Desk, Freshdesk, Pipedrive, Zendesk, Nutshell and Pipeline.
  • Recording — call and screen recording, with mp3 or wav output.
  • Reports — more than 20 reports on live activity and team performance.
  • Provisioning — remote configuration through a preconfigured build, so each workstation needs no manual setup.
  • Workforce management — tools for supervisors.

Who it works with

Call centres, sales teams and support desks using providers such as VoIP.ms and Bandwidth, or systems like Asterisk and FreePBX.

Key facts

  • Localisation: includes Arabic, Korean, Bengali and Persian
  • Headsets: Jabra support
  • Messaging: internal chat through SIP MESSAGE

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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