O365 Manager Plus

Microsoft's cloud suite spreads mail, directory, messaging and file storage across several consoles, and O365 Manager Plus, a ManageEngine product, is built to pull that administration into one place. It is described as a reporting, auditing, monitoring, management and alerting tool for Office 365.

One console for Exchange Online, Azure AD and OneDrive

Administrators use the product to look after the mail service Exchange Online, the directory Azure AD, Skype for Business, the file service OneDrive for Business and further parts of the suite without moving between separate admin portals. Management and reporting sit side by side, so a change and the report that records it are in the same tool.

Audit reports and delegated roles

ManageEngine says the tool produces detailed audit reports aimed at meeting industry compliance mandates. It also lets an organization create custom roles for delegation, both across tenants and by domain, so that help desk staff or regional administrators receive only the tasks they need rather than full administrator rights. That matters for managed service providers that run many tenants from one place.

Round-the-clock monitoring of the Office 365 setup

O365 Manager Plus watches the environment continuously. When service quality drops, it sends email notices as the degradation happens, so administrators hear about a problem before users start raising tickets.

Where it sits in the ManageEngine range

ManageEngine presents its wider catalog as covering identity and access management, endpoint management and security, service management, log management, security auditing and threat detection, plus observability tools for networks, servers and applications. It also lists hybrid Active Directory and Microsoft 365 auditing among its areas. O365 Manager Plus is its dedicated answer for the Microsoft cloud side of that work, and the company offers a free 30-day trial of its products with access to premium features.

The vendor also describes products for building custom applications, for business process management and workflow automation, and for visualizing IT data through analytics, so an organization can start with Office 365 administration and extend into other areas of IT operations later.