Gominga Review Manager

Gominga Review Manager is software for monitoring and answering customer reviews, ratings and questions in one place. Businesses of any size can use it to keep a clear view of how their products and stores are rated across many platforms.

What Gominga Review Manager offers

• Review monitoring — collects product, store and app ratings, reviews and questions from many sources.
• Replies — lets teams answer consumers directly on national and international platforms such as Amazon, Bazaarvoice and Google.
• Market insight — uses existing ratings and reviews as a form of market research and customer care at the point of sale.
• Integrations — offers APIs and a connection to Zendesk.

Who it works with

The vendor says brands including Acer, BSH, Gardena, Garmin, LG, Samsung and Schwalbe use the tool to lift sales and improve how their brand is seen. It is described as suitable for both small businesses and large corporations.