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Retail Management Systems Software

Endear Retail CRM & Messaging

Customer relationship and messaging platform that helps retail store teams build personal client relationships

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About Endear Retail CRM & Messaging

Endear Retail CRM & Messaging is a customer relationship platform made for retail stores. It helps store teams look after shoppers and drive sales through personal outreach rather than mass messages.

Main features

  • Unified customer view: purchase history, preferences and past interactions kept in one profile.
  • AI assistance: surfaces follow-up opportunities and organises notes taken during in-store visits.
  • Appointment booking: lets shoppers book time with staff.
  • Performance reporting: shows which campaigns, stores and staff bring in footfall and revenue.
  • Integrations: connects with other retail software a client already uses.

Who it serves

Fashion and lifestyle brands with physical stores. GANNI, PAIGE and PatBO are named on its site as users, and GANNI is described as having used the clienteling tools to raise its average order value.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Stability: major incidents
1 incidents measured

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