OptiTune

OptiTune is a cloud-based remote monitoring and management (RMM) product from Bravura Software. It lets IT departments and managed service providers look after desktops, laptops and servers from one web console, from any device with an internet connection.

Main features

• Update and software control: checks that machines carry current updates and rolls out applications such as Microsoft Office.
• Monitoring and alerts: watches for events such as a server going down or malware spreading, and sends notices by email or text message. Over a hundred event types can be chosen from.
• Remote support tools: remote command line, PowerShell, Task Manager, a services manager and file transfer, usable without disturbing the person at the machine.
• Remote Connect: a built-in remote desktop application with multi-monitor support, for attended and unattended sessions.

Customers and markets

Internal IT departments and managed service providers of any size. Managed computers do not need to share a network, and devices behind firewalls or proxies can connect through relay servers.

Key facts

• Vendor: Bravura Software
• Delivery: cloud-hosted, reachable from phones, tablets and desktop computers
• Edition: an Enterprise Edition is listed on the vendor site