Remote Monitoring and Management Software

Barracuda Managed Workplace

Name: Barracuda Managed Workplace
Brand: Barracuda Networks

Remote monitoring and management platform that lets MSPs deliver security-focused support

By Barracuda Networks

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CPU Monitoring
Online
Business Hours
Documentation
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TrustList summary

Barracuda Managed Workplace is a remote monitoring and management tool for managed service providers. It was described as the first such product with a security assessment built in. Providers use it to review customer networks, recommend suitable services and watch every site from one dashboard.

Main features

Central dashboard: status of managed sites, critical alerts and filters by site or device.
Automation: over 200 pre-built scripts for routine tasks and fixing simple alerts.
Reporting: more than 150 branded, customisable reports to show value to clients.
Patching: acquiring, testing and applying Microsoft patches.
Remote support: a remote IT support tool, with tickets tracked through the PSA of choice.
Integrations: VMware, Office 365 and Hyper-V.

Who it works with

Managed service providers serving their customers' networks.

Summary written by TrustList from the business's own published information, Oct 2026.

Gallery

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Rankings

Barracuda Managed Workplace is ranked on 5 TrustList rankings: #3 on 1, #4 on 1, #5 on 1, #24 on 1 and #45 on 1, across 3 categories.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Barracuda Managed Workplace has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Remote monitoring and management software · 3 rankings

#3of 6
Real time alerts
It is the only one of the 6 here listing CPU monitoring and credential management.
Of the 6 here, 5 also cover network monitoring and 4 also cover IT asset management.
Behind EyeOTmonitor, ahead of Smart Site Management.
#4of 7
Installed windows
It is the only one of the 7 here listing backup and recovery and email monitoring.
Of the 7 here, 5 also cover real-time alerts and 3 also cover for MSPs.
Behind Exchange Monitoring and Reporting, ahead of Smart Site Management.
#5of 10
Web based cloud saas
It is the only one of the 10 here listing event logs and real-time chat.
Of the 10 here, 4 also cover patch management and 4 also cover remediation management.
Behind Automatos, ahead of XSales.

Server monitoring software · 1 ranking

#24of 40
Server monitoring software
It is the only one of the 40 here listing live chat and screen sharing.
Of the 40 here, 27 also cover dashboard and 23 also cover network diagnosis.
Behind Cohesity, ahead of ITarian.

Live chat software · 1 ranking

#45of 85
Live chat software
It is the only one of the top 59 here listing CPU monitoring and credential management.
Of the top 59 here, 32 also cover android and 23 also cover real-time chat.
Behind JCloud, ahead of OptiTune.

As of 2026-11-04. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

What the business tells TrustList

Stability: major incidents: 11 incidents measured
Support hours: 24/7 evidence sent

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