Barracuda Managed Workplace

Barracuda Managed Workplace is a remote monitoring and management tool for managed service providers. It was described as the first such product with a security assessment built in. Providers use it to review customer networks, recommend suitable services and watch every site from one dashboard.

Main features

• Central dashboard: status of managed sites, critical alerts and filters by site or device.
• Automation: over 200 pre-built scripts for routine tasks and fixing simple alerts.
• Reporting: more than 150 branded, customisable reports to show value to clients.
• Patching: acquiring, testing and applying Microsoft patches.
• Remote support: a remote IT support tool, with tickets tracked through the PSA of choice.
• Integrations: VMware, Office 365 and Hyper-V.

Who it works with

Managed service providers serving their customers' networks.