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Multi-Channel eCommerce Software

SiteGiant

Multichannel e-commerce platform for Malaysian online sellers covering listings, warehouses and point of sale

By SiteGiant

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TrustList summary

SiteGiant is a multichannel e-commerce platform used by online sellers in Malaysia. It helps them manage products, orders and chats across marketplaces and their own stores. The company also runs training for new merchants.

What SiteGiant does

  • Multichannel selling: sells through Facebook, Facebook Live, Instagram, WhatsApp and a web store.
  • Marketplace tools: custom shipping labels for Shopee and Lazada.
  • SiteGiant ERP: central product and order handling.
  • Warehouse management: a WMS for fulfilling large order volumes.
  • Point of sale: joins offline and online sales, deducting stock automatically for both.
  • MultiChat and mobile app: one inbox for Lazada, Shopee, Facebook, WhatsApp and TikTok chats, plus a scanning app.
  • Accounting sync: links sales data to accounting software.

Clients

Malaysian power sellers, brands and marketplace trainers.

Key facts

  • Market: Malaysia
  • Training: onboarding sessions, events and workshops

Summary written by TrustList from the business's own published information, Oct 2026.

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