
LibAnswers
Library Automation Software
About LibAnswers
We help libraries thrive in a digital-first world by empowering librarians to shine and provide amazing service to users
Curate resources and share knowledge, provide answers, engage your community, deepen relationships with users, analyze the use of library services - all with Springshare's #librarianfirst software platform
Curate and showcase library resources
Create guides, build websites, A-Z lists, or a staff intranet
Embed library resources anywhere
And that's just a start!
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Communication and Social Media for Libraries
LibChat, Email ticketing, SMS, Twitter, etc
Build a knowledge base & FAQs
Detailed reference stats
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Manage Library Hours, Online Event Signups, Room & Equipment Bookings, Research Consultations, etc
Integrations with Calendars, Outlook, gCal, iCal
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An affordable tool to gather & analyze all library statistics
SUSHI harvesting, COUNTER statistics, Cross-dataset analytics, custom dashboard builders
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Customer relationship management + email marketing
Your users are your most important asset
Build and cultivate strong relationships with your community
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Move away from paper and spreadsheets
Manage staff schedules, service point staffing, student-worker, and volunteer hours
Powerful reporting to boot
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Create web forms, conduct surveys & solicit feedback
Build interactive tutorials and test users' research skills with quizzes & assessments modules
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A cost-effective solution for E-reserves, Reading Lists and Document Management
Integrates with LibGuides, and with courseware via LTI module
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Create a #librarianfirst, service-oriented platform customized for the needs of your library
See How it All Fits Together >>
Legendary Support & an Amazing User Community
We pride ourselves with providing the best-ever product support for our libraries
But don't take our word for it - just ask any of our clients
Our 120,000+ strong user community is an amazingly helpful resource for collaboration and inspiration
Trusted by 6,100+ Libraries Worldwide
You are in good company - 130,000 librarians at libraries large and small rely on Springshare tools to deliver a great library experience to their users
Discover how libraries just like yours are using the Springshare platform
PUBLIC K-12 DISTRICTS »
- New from Springshare! LibCal: Email Marketing
- Pickup Manager - Schedule & Communicate Holds Pickups
Springshare's flexibility in meeting needs of a variety of populations and bridging service failure areas…plus being able to bet on and try ideas instantly, creates an agile environment
Rhonda K
Kitchens
State College of Florida
In the past we had virtual reference services scattered through different systems
LibAnswers makes it easy by putting them all one place
Even better, it allows us to collect and analyze data on all our reference services to inform decision-making
Gabe Gossett
Western Washington University
I love LibGuides
It gives us a simple, customizable framework to build our research guides that doesn't take an experienced web designer to use
It makes it easy and efficient to build new guides and update old ones, and it's easy to train new librarians and staff to use
Jason Puckett
Georgia State University
Springshare is a phenomenal company with products and people that can’t be beat
With LibGuides CMS and LibCal we have everything we need – an amazing website, organized library guides, calendars for our hours and events, and more forms and feedback than we could ever use
Joli McClelland
Queens University of Charlotte
Students, faculty, administrators, and the library staff rave about LibGuides, LibCal, LibAnswers, and LibInsight
Why? Because access to the library resources and library instruction has never been easier
Francis Kuykendall
South Arkansas Community College
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