LibAnswers
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Introduction

Read Latest Edition of SpringyNews: Automation Magic

  • THE PLATFORM Platform Overview LibGuides LibGuides CMS LibAnswers +Social LibCal LibInsight LibConnect NEW LibStaffer LibWizard E-Reserves & Document Mgmt
  • E-Reserves & Document Mgmt
  • LIBRARY TYPE Academic Libraries Public Libraries Special Libraries School Libraries Public School Districts Consortia
  • SUPPORT Documentation & Springboards SpringyU Live Training Training Recordings Newsletters & Buzz Pay Invoice Online
  • Cloud Software for Libraries LIBRARIAN-FIRST PLATFORM FOR A DIGITAL-FIRST WORLD TURNING LIBRARIANS INTO ROCKSTARS IN THEIR COMMUNITIES! :) *Library engagement platform which enables reference service through a built-in knowledge base.

description

We help libraries thrive in a digital-first world by empowering librarians to shine and provide amazing service to users Curate resources and share knowledge, provide answers, engage your community, deepen relationships with users, analyze the use of library services - all with Springshare's #librarianfirst software platform

Curate and showcase library resources Create guides, build websites, A-Z lists, or a staff intranet Embed library resources anywhere And that's just a start! More >> Communication and Social Media for Libraries LibChat, Email ticketing, SMS, Twitter, etc Build a knowledge base & FAQs Detailed reference stats More >> Manage Library Hours, Online Event Signups, Room & Equipment Bookings, Research Consultations, etc Integrations with Calendars, Outlook, gCal, iCal

More >> An affordable tool to gather & analyze all library statistics SUSHI harvesting, COUNTER statistics, Cross-dataset analytics, custom dashboard builders

More >> Customer relationship management + email marketing Your users are your most important asset Build and cultivate strong relationships with your community More >> Move away from paper and spreadsheets Manage staff schedules, service point staffing, student-worker, and volunteer hours Powerful reporting to boot More >> Create web forms, conduct surveys & solicit feedback Build interactive tutorials and test users' research skills with quizzes & assessments modules More >> A cost-effective solution for E-reserves, Reading Lists and Document Management Integrates with LibGuides, and with courseware via LTI module More >> Create a #librarianfirst, service-oriented platform customized for the needs of your library See How it All Fits Together >>

Legendary Support & an Amazing User Community

We pride ourselves with providing the best-ever product support for our libraries But don't take our word for it - just ask any of our clients Our 120,000+ strong user community is an amazingly helpful resource for collaboration and inspiration

Trusted by 6,100+ Libraries Worldwide

You are in good company - 130,000 librarians at libraries large and small rely on Springshare tools to deliver a great library experience to their users Discover how libraries just like yours are using the Springshare platform

PUBLIC K-12 DISTRICTS »

  • New from Springshare! LibCal: Email Marketing
  • Pickup Manager - Schedule & Communicate Holds Pickups Springshare's flexibility in meeting needs of a variety of populations and bridging service failure areas…plus being able to bet on and try ideas instantly, creates an agile environment

Rhonda K Kitchens State College of Florida In the past we had virtual reference services scattered through different systems LibAnswers makes it easy by putting them all one place Even better, it allows us to collect and analyze data on all our reference services to inform decision-making

Gabe Gossett Western Washington University I love LibGuides It gives us a simple, customizable framework to build our research guides that doesn't take an experienced web designer to use It makes it easy and efficient to build new guides and update old ones, and it's easy to train new librarians and staff to use

Jason Puckett Georgia State University Springshare is a phenomenal company with products and people that can’t be beat With LibGuides CMS and LibCal we have everything we need – an amazing website, organized library guides, calendars for our hours and events, and more forms and feedback than we could ever use

Joli McClelland Queens University of Charlotte Students, faculty, administrators, and the library staff rave about LibGuides, LibCal, LibAnswers, and LibInsight Why? Because access to the library resources and library instruction has never been easier

Francis Kuykendall South Arkansas Community College

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Skills and Features
Web-Based, Cloud, SaaS
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