Thoughtful Systems

Thoughtful Systems makes business management software for service companies that send staff out to jobs. Its tools cover scheduling and dispatch, workforce management, accounting, payroll and marketing, and it says they serve more than 60 service sectors, including cleaning, pest control, HVAC, plumbing, electrical work, landscaping, pool care and home health care.

Products

• Scheduling Manager Gemini: the desktop system for job scheduling and staff management, also sold in an ERP version.
• Service Genius: a cloud-based alternative.
• SM Web Express and SM Web Portal: a web edition, plus a portal where customers and employees track jobs and make payments.
• SM-Mobile: apps for iOS and Android.
• Job Estimator and Inventory Manager: add-ons for estimating and stock control.

Details

Features include CRM, accounts receivable, mapping, payroll and email marketing, with integrations for QuickBooks, Sage, Xero and Google Maps. The company is US-based with international support lines, and customers quoted on its site include Today's Maid, Allied Pest Control and Help at Home. It offers demos and a free trial.