Janitorial Service Software

Scheduling software built around cleaning contracts

Scheduling Manager is the main program from Thoughtful Systems, and a form of it tuned for custodial and cleaning companies is sold as Janitorial Service Software. Its developer reports 27 years or more of building programs for service firms, starting with scheduling. The aim is to cut administration time, so a cleaning contractor can spend more of it on customers and growth.

Estimating staff for large contracts

Automated bidding is a central feature. The related Job Estimator program helps janitorial firms and others work out how many workers a large or complex cleaning contract will need, which makes bids more accurate. The software also tracks assets and employees, so a manager knows where people and equipment are.

Calendars, teams and customers

The program includes ten interactive job calendars for viewing appointments, and employees can be placed in teams that are scheduled and tracked as a group. A CRM module records information about each customer or lead, and an email module sends invoices, statements and estimates. Maps can be produced showing directions from the office to a customer's address.

Accounts and payroll built in

Invoices can be created manually or automatically when a job is completed. Time spent by each employee on each job is recorded, so payroll and timekeeping come from the same data. Interfaces to a range of accounting, mapping, CRM and payroll programs are available.

Desktop, network, cloud and web versions

The software runs on a single Windows desktop or across a local network, and cloud and web-based versions exist, the latter called Web Express. Smaller firms often buy a starter version and add features as they grow, while the developer has customized parts of the software for larger clients.

Mobile scheduling that works offline

The mobile app, SM-Mobile, runs on Apple and Android devices and keeps its data on the device, so it works without a constant internet connection, which the developer points out matters in places such as the basements of large buildings.