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IT Product Company

HappyFox Inc.

Help desk and ticketing software with AI features for customer service, IT, HR and operations teams

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  • IT Services
  • United States of America
  • Software Development
  • Cloud
  • +2 more
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About HappyFox Inc.

HappyFox is a software-as-a-service support platform headquartered in Irvine, California. Its core product is a help desk ticketing system, with live chat and other tools added around it. Customers use it for external customer support as well as internal requests.

What HappyFox offers

  • Help desk ticketing — one workspace for support requests across channels.
  • AI assistance — summaries, drafted replies and prioritisation of urgent tickets.
  • Knowledge base — self-help articles surfaced to agents and customers.
  • Live chat — real-time conversations with customers.
  • Automation and reporting — routing, service targets and queue analysis.

Who it works with

Customer support, IT, HR and operations teams. Industries listed include education, media, retail, manufacturing, non-profit and government.

Key facts

  • Based in: Irvine, California, USA
  • Reach: over 12,000 companies in more than 70 countries, per its stored profile
  • Awards: rated a highly ranked help desk product by PC Mag

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • IT Services
  • United States of America
  • Software Development
  • Cloud
  • iOS App
  • SaaS

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