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Dexem

Cloud phone system for sales and customer service teams that logs, routes and analyses business calls

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  • Founded 2000
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About Dexem

Dexem sells Call Manager, a cloud telephony service that gives teams the same visibility over phone calls that they already have over email. The France-based company aims it at sales and customer service staff who work from desks, meeting rooms, home or on the move.

What Dexem offers

  • Call tracking — records who answered, which calls still need handling and what customers raised.
  • Calling from anywhere — one system for calls in the office, remotely or on the road.
  • Routing and priority rules — call flows set up to cut missed calls during busy periods and improve team cover.
  • CRM integration — connects inbound and outbound calling to the customer relationship system a team already uses.
  • AI voice agents — deeper call analysis and the option to hand some calls to an automated voice agent.

Who it works with

Sales and customer service teams. Côté Sushi is quoted as a user, and HelloWork describes measuring conversions from inbound calls with it.

Key facts

  • Based in: France
  • Users: over 12,000 sales and service professionals each day
  • Delivery: cloud-hosted, with no on-site phone hardware

Profile written by TrustList from the business's own published information, Sep 2026.

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