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Business Phone Systems Software

Call Manager

Cloud telephony system from Dexem that tracks and routes calls for sales and customer service teams

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About Call Manager

Call Manager is a cloud telephony product from Dexem. It gives sales and customer service teams a business phone system that also records data about their calls.

What Call Manager offers

  • Call tracking — analyses inbound calls coming from marketing campaigns.
  • Cloud IVR — automated call routing with an interactive voice menu.
  • Missed call management — shows which calls were missed and need a return call.
  • Reporting — call history that reveals when customers phone most often.
  • Integrations — connects to tools such as Salesforce, HubSpot and Slack.
  • AI voice agents — optional agents that handle some calls and analyse others.

Who it works with

Sales and customer service teams. Dexem says more than 12,000 professionals use it each day.

Key facts

  • Vendor: Dexem
  • Delivery: SaaS cloud service
  • Setup: demo and trial available

Profile written by TrustList from the business's own published information, Oct 2026.

What the business tells TrustList

Delivery
SaaS (cloud) evidence sent

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