Dataphiles

Dataphiles builds PatientComms, a patient communication and engagement platform for healthcare. The company started out as a Yorkshire web and software developer and now focuses on this product, which plugs into practice management and electronic health record systems.

What Dataphiles offers

• PatientComms platform — a virtual waiting room and patient portal that sits alongside a practice's existing PMS or EHR.
• Automated recalls — reminders that bring patients back for appointments.
• Digital intake and check-in — online forms and assisted check-in completed before the visit.
• Pre-payment — patients can pay up front when booking, which the firm links to fewer missed appointments.
• White-label layer — a communication module that clinical software vendors can offer under their own brand.

Who it works with

Dataphiles serves two groups: healthcare providers and enterprises that want less admin and better patient retention, and PMS and EHR vendors that want patient messaging without building it themselves. The company says the platform runs across 2,000+ sites, and a dental group has used it across its 680 practices.

Key facts

• Based in: Yorkshire, UK
• Product: PatientComms
• Scale: deployed across 2,000+ sites