
Kommunicate
Customer Service Software
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About Kommunicate
The way customer conversations and support is done has been broken, redundant, and time and cost inefficient: Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software. It is a one-stop solution for all your support problems. Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. You can manage customer conversations, website chat, support agents, team conversations, customer delight aspects at the same place.
Categories & features
- Queue Management
- Online
- Business Hours
- Documentation
- Live Online
- iPhone / iPad
- Web-Based, Cloud, SaaS
- Pre-Configured Bot
- For Developers
- Multi-Language
- Knowledge Base
- Email Management
- Alerts / Escalation
- Android
- Live Chat
- Transfers/Routing
- Third Party Integration
- Proactive Chat
- Offline Form
- Geo Targeting
- Customizable Branding
- Canned Responses
- Surveys & Feedback
- Self Service Portal
- Performance Metrics
- Reporting/Analytics
Reviews
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