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Customer Service Software

Fin

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AI customer-support agent for support teams that want first-line ticket resolution automated

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  • Customer Service Software
  • Customer Service
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About Fin

Fin is an AI customer-support agent made by Intercom. It is aimed at support teams that want first-line ticket resolution automated, so the first stage of a support request is handled by the agent instead of a person. The product is also pitched at startups and early-stage support teams.

Features

  • First-line ticket resolution: resolves the initial stage of customer support tickets automatically.
  • AI support agent: an AI agent that answers customer queries on behalf of a support team.
  • Support automation: automates routine first-level work that a support team would otherwise handle by hand.

Clients

Support teams that want routine tickets automated, including early-stage support teams and startups.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Customer Service Software
  • Customer Service

Trust Score

6/ 100
Trust Score: New

An earned signal from verification, reviews, awards, transparency and engagement - the vendor can't buy it.

Verification
0/100 · 20%
Reviews
0/100 · 30%
Awards
0/100 · 15%
Transparency
30/100 · 20%
Engagement
0/100 · 15%
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Updated 9/22/2026

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