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Customer Communications Management Software

Blinger.io

Omnichannel platform that brings messaging apps, social networks, live chat and e-mail into one helpdesk inbox

By Blinger

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  • Multi-Channel Communication
  • Chat / Messaging
  • Email Distribution
  • On-Demand Communications
  • +5 more
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About Blinger.io

Blinger.io is an omnichannel platform that lets companies handle customer messages from messaging apps, social networks, live chat and e-mail. Messages from every channel land in one unified inbox, reached through a single API or a helpdesk integration. It is aimed at customer support and sales teams.

What Blinger.io offers

  • Messaging channels: connects a company to customers in popular messaging apps and social networks.
  • Unified inbox: gathers messages from all channels into one web interface, with media sharing.
  • Live analytics: real-time figures on message volumes, agent groups, channels and individual agents.
  • Helpdesk and CRM links: integrates with Salesforce, Zendesk, Freshdesk, Kayako, Intercom and ELMA BPM.
  • Website widget: lets visitors contact the company in the messaging app they prefer.

Who it serves

Support and sales teams. The site's case studies cover FxPro, a broker that serves clients in more than 150 countries, and Alfa-Bank.

Key facts

  • Integrations: Salesforce CRM, Zendesk, Freshdesk, Kayako, Intercom, ELMA BPM and Bpm'online.
  • Case study: Alfa-Bank connected seven messaging apps to Zendesk in one day, according to the site.
  • Interface: one web interface and a single API.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Multi-Channel Communication
  • Chat / Messaging
  • Email Distribution
  • On-Demand Communications
  • Web-Based, Cloud, SaaS
  • Live Online
  • Documentation
  • Business Hours
  • Online

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