Oracle Documaker Enterprise Edition

Oracle Documaker Enterprise Edition is a customer communications management system. It creates, manages, publishes and delivers business documents, from high-volume transactional batches to personalised letters produced on demand.

What Oracle Documaker Enterprise Edition does

• Rules-based document creation: a content library and built-in workflow support collaboration on correspondence.
• Design tools: template design and authoring in familiar software, so business users rely less on IT.
• Multi-channel delivery: print, email, text messaging, social media and other formats.
• Monitoring: dashboards, analytics, reporting and an administration console for document production.
• Cost insight: visibility into the costs and processes behind document production.

Customers and markets

Enterprises sending communications to customers and stakeholders. The same product family also includes a Standard Edition.

Key facts

• Vendor: Oracle
• Category: customer communications management and enterprise document automation
• Delivery options: one-to-one and one-to-many