Joker Business Solutions

Joker Business Solutions, based in Lexington, Kentucky, helps small businesses choose and run their technology and marketing services. The group's brands cover card payments, website design, hosting, advertising and IT consulting, and each engagement opens with a discussion of the client's goals before any technical decision is made.

Managed IT support and security

Managed IT services give small businesses in Lexington support for their systems. The firm assesses a client's current security situation and fixes the issues that could put the business at risk, and it covers repairs as part of the same service.

Websites, hosting and digital marketing

Web design is built around the client's business, with pages developed or modified to suit both search engines and the people who read them. Hosting is offered as fast, secure and reliable service that grows with the business. Digital marketing adds social media work and copywriting, where the content writers aim for marketing copy that is both informative and compelling.

Payments and point-of-sale equipment

The payments line covers card processing, point-of-sale hardware and online checkout, which the firm presents as a way to save money on card costs. The service is offered for businesses that take payments in person or online.

Advertising on TV, radio and billboards

Advertising covers placement on television, radio and billboards, from managing the advertising schedule through to commercial design and production. The firm treats the advertising work as a single service, so one team can plan where a campaign runs and make the ads that run there.

Phone systems, cloud backup and Office 365

Joker offers voice over internet protocol phone systems, which it describes as an alternative to a traditional phone line, and it works with OnSIP on that service. Cloud storage and backup cover Macs, PCs and other devices, and the firm sets up Microsoft Office 365 so that the software is easy to use inside the business.

Internet and print

The firm works with MetroNet, a fiber internet provider serving Lexington, Richmond and selected surrounding areas. Its print work covers business cards, brochures, rack cards and newsletters, which often accompany a new website or campaign.

One group, several brands

The services are organized under separate brand names: Joker Payments, Joker Web Design, Joker Web Hosting, Joker Advertising and Joker IT Consulting. Each brand offers its own service, and a client can use one or several of them as its needs change.