Infocorp

Infocorp makes digital banking software for banks across Latin America and the Caribbean. Its main product is the IC Banking Suite, which its site calls the most widely adopted digital banking platform in the region. It has added artificial intelligence features that run inside the processes banks already use.

What Infocorp offers

• IC Banking Suite — a digital banking platform for retail customers.
• Conversational banking — banking through WhatsApp, Messenger and X.
• Proactive guidance — suggestions and recommendations inside web or native apps.
• Multi-agent automation — expert-directed AI agents that automate business processes end to end.
• Support agent — an assistant called GURU for operations, documentation and manuals.

Who it works with

The customers are banks, and the firm adapts its products to each bank's processes and technology. Its site cites more than forty banks and implementations across Latin America and the Caribbean.

Key facts

• Region: Latin America and the Caribbean
• Focus: digital banking
• Method: five-pillar approach balancing products and customisation