factory42 GmbH

factory42 GmbH is a Munich consultancy that helps companies run customer-facing processes on the Salesforce platform. Its focus is CRM and digital marketing for mid-size and international brands. Most of its site content is published in German.

Services

• Marketing automation: automated campaigns for business-to-business marketing.
• Cross-channel marketing: coordinated consumer campaigns across several channels.
• Lead management: capturing and following up sales leads.
• Opportunities and offers: organising sales pipelines and quotations.
• Portals: partner and customer portals.
• Reporting: project management views, cockpits and reports.

Customers and markets

The firm names e-commerce and consumer brands, consulting and service providers, and integrated marketing teams as its main audiences. It works with both business and consumer marketing.

Key facts

• Based in: Munich, Germany
• Platform: Salesforce
• Language: site information is mostly in German