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Cloud Consulting Company

FORWARD

European Salesforce agency implementing Commerce, Marketing and Service Cloud for retailers and B2B firms

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About FORWARD

FORWARD is a digital agency built around Salesforce. It plans digital strategies, designs functional and technical architectures, and implements Salesforce clouds so clients get a single view of each customer.

What FORWARD offers

  • Salesforce Commerce Cloud — online stores, including headless and composable storefronts.
  • Salesforce Marketing Cloud — campaigns, reporting and Account Engagement (Pardot) set-up.
  • Salesforce Service Cloud — customer service implementations.
  • Multi-cloud projects — combining several Salesforce clouds for personalised shopping.
  • Digital strategy and architecture — planning the roadmap and technical design before build.
  • Loyalty and omnichannel — linking online and offline channels and loyalty schemes.

Who it works with

Retail and consumer brands such as vidaXL, Neuhaus, JBC and CASA, plus D'Ieteren Automotive and the B2B industrial firm Sibelco.

Key facts

  • Team: more than 100 professionals
  • Platform: Salesforce Commerce, Marketing and Service Cloud

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Number of staff
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