DivergeIT

DivergeIT is a managed IT service provider and managed security services provider that takes over day-to-day IT for business owners or supports existing IT departments. It has served businesses since 1999 and works with firms in more than 25 US states from offices including Los Angeles, Dallas and Miami.

What DivergeIT offers

• Outsourced IT management — a single team that takes calls, fixes problems and follows up until the issue is resolved.
• Managed security — round-the-clock security monitoring and response.
• Compliance support — help with cyber insurance and vendor questionnaires and related compliance work.
• Co-managed IT — services that back up in-house IT teams.
• Consulting, projects and assessments — including Microsoft cloud design, deployment and network management.

Who it works with

The firm targets mid-sized businesses and enterprises. One named client is United Talent Agency, whose CTO cites its network and Microsoft cloud work.

Key facts

• Offices: Los Angeles, Dallas and Miami; earlier addresses in Torrance, California and Memphis, Tennessee
• Founded: serving businesses since 1999
• Certification: SOC 2 certified by the AICPA
• Microsoft: ranked in the highest 1% of Microsoft partners in the USA
• Response: written response-time commitments in every agreement