Direct Tec

Direct Tec is an IT services company that runs technology for businesses on a fully managed basis. It looks after day-to-day support and security so client organisations can keep working without disruption. The firm refreshed its whole brand in 2019, its first major overhaul in more than ten years.

What Direct Tec offers

• Managed IT support — ongoing care of client networks, desktops and servers, including upgrades.
• Cyber security — threat detection and protection against data theft, with a free security assessment on offer.
• Cloud computing and Office 365 — setting up and supporting cloud services and Microsoft 365.
• Backup and disaster recovery — keeping copies of data and planning how to recover after an incident.
• Live help desk — a phone support line clients can call for problems or new projects.
• Digital transformation — helping businesses modernise their systems.

Who it works with

Businesses that want an outside team to run their IT, including industrial service firms. The company also liaises with clients' own suppliers and software vendors to fix problems.

Key facts

• Leadership: Stacy Adams, chief executive and president
• Rebrand: 2019