Resolve potential issues before they impact your business with 24/7/365 monitoring and continual maintenance of your devices, servers, and network Our team is ready to help anytime, day or night
Downtime means lost revenue Our clients experience 99 99% uptime Minimize the effects of disasters and stay ahead of hardware failure with the tools and processes in place for a quick recovery
Get crystal clear calls that you can rely on With no PBX to manage, and a team for support, you save both time and money Now your staff is no longer tied to a traditional phone and has the freedom to work anywhere
Maximize your company's efficiency with on-demand access to your critical data Gain the power to drive your business forward on any device, whether you're on the road or in the office
Proactively secure your network, servers, and computers from malicious viruses, malware, and ransomware so your business can run efficiency and ultimately, increase profitability
Superior service 24 hours a day, 7 days a week, 365 days a year Speak with one of our knowledgeable technicians anytime you need support
No project or out-of-scope labor cost Forget about hourly rates and having to track how long a technician spent on site There are no hidden charges in our agreement Anywhere Period
Concentrate on growing your company while we manage your business-critical IT systems for you We are completely aligned with the success of your business
You are never billed for labor Our pricing is simple, transparent, and predictable, allowing you to accurately budget for growth
How is your IT service contract structured? Is there anything that you're charged extra for? We provide truly flat-rate pricing You will never be charged for labor Ever We will grow and contract with you with no changes to the level of service you'll receive
Does your IT provider charge any type of on-boarding fee to get started? If so, how much? We don't have any on-boarding fees to get started We take all the risk Our contract is simple and transparent, and aligns our business goals with yours
Are you charged project fees, labor for system upgrades, office moves, or installing new equipment? Zero project fees Zero labor fees for ANY upgrades, moves, or installing equipment You won't be charged for labor for anything
Does your monthly IT service fee go up AND down based on your needs? How so? A simple flat rate monthly fee only adjusts based on your success Our contract scales as your business grows and even contracts if times get tough
It takes professionals like EDS to stay on top of network security
I have found EDS's Insight Managed IT Services to be appropriately priced for the level of commitment that they give us I have found that there is much to be said for peace of mind knowing that someone is always available to assist us, and has taken the time to know and understand us When we have emergencies, EDS is always there to assist I have found their cost structure very reasonable for the services they provide and the peace of mind that I have in knowing we’ve got someone of their caliber looking out for our best interests
The potential threats out there are so diverse that it takes a professional like EDS to stay on top of network security The worst thing is to do nothing The best thing is having someone like EDS monitor for the threats we don’t even know about Just 2 days ago, Matt informed us of some ransomware viruses out there and we immediately notified our staff of do’s and don’ts Without someone like this, we are open game to threats we aren’t aware of Allowing EDS access to monitor our system remotely is a tremendous benefit and provides us with the security that we need and keeps us always running smoothly
EDS's sense of urgency and reasonable pricing sets them above all other IT companies we have used in the past
EDS far exceeds their SLA's with immediate and instant response times Their sense of urgency and reasonable pricing sets them above all other IT companies we have used in the past I would recommend them to any retail and manufacturing firm looking for quality and reliable IT support
We couldn't feel safer knowing that EDS is protecting our practice and the records of our patients
EDS has been a very positive computer service for us Matthew Sipes and David Foster are very skilled and highly adept I feel as safe as one can with all of the cyber insecurity today as I know they are doing everything possible to safeguard our patient records EDS is always very pleasant to deal with We would not have been able to implement our new computer system in our medical practice without their expert guidance and personal assistance to all of our staff They were crucial in helping us choose and implement the EHR that best fit our practice
I can enthusiastically recommend EDS's services
IT Services