itro

itro is a managed service provider based in Melbourne, Australia. It takes over the day-to-day running of IT for small businesses, professional firms and internal IT managers, on a fixed monthly arrangement.

What itro does

• Managed IT support: proactive monitoring and a remote service desk for cloud and on-premises systems.
• Cyber security: protection, managed detection and response, and DNS protection.
• Backup and disaster recovery: backup monitoring and recovery planning.
• Cloud solutions: Microsoft 365, Azure and Windows Server.
• Projects and procurement: infrastructure projects, IT consulting and buying hardware.

Who it works with

It works as a full outsourced IT team or as backup support to an in-house team. Customer stories on its site come from a winemaker and law and business groups.

Key facts

• Based in: Melbourne, Australia
• Plans: Managed support plans, currently being revised