Imperitiv Solutions LLC

Based in Denver, Imperitiv Solutions offers IT support and managed services. The firm has supported IT systems since 2015, and it describes its clients as commercial organizations, Department of Defense and federal bodies, and state and local government organizations. Its service model is built on outsourced IT support, with routine technology work handled for the client so that the client's own staff can focus on the business. The firm says it works through partnerships with Microsoft and VMware, and that its team has more than thirty years of experience across enterprise, federal and commercial security work.

Managed IT support that handles routine tasks

The managed IT service covers the routine IT service management tasks that a client would otherwise carry itself. The firm says its managed solutions are customized for any business size or budget, and it describes the work as tailored to each client's business needs. Phones are answered live, so that a client who calls reaches a person rather than an automated menu. The firm presents this as part of its aim to offer what is best for the customer.

Desktop and server support

Ongoing support is provided for desktop computers and servers. The firm presents this as a core part of its outsourced service, covering the upkeep of the machines that the client's staff use every day and the infrastructure behind them.

Data backup and system recovery

The firm specializes in backup for computers, data and hard drives, along with system recovery. It describes backup and recovery as a key component of its IT service management programs, and it presents them as protection for a client's essential business assets and information. The backup work sits inside the same suite of outsourced services as the support contract.

Security monitoring against attacks and downtime

Monitoring of a client's IT products and systems is part of the managed service. The firm says the monitoring protects a client from viruses, cyber-attacks, spam and downtime, and it describes this as essential for any company that handles sensitive client information, including payment information.

Microsoft 365 and cloud file storage

As a Microsoft partner, the firm provides tailored Office 365 solutions designed to increase productivity and simplify IT service management. Online file storage is part of this work, and the firm presents the cloud tools as a way for clients to get more done, including with AI tools that come with the platform.

Co-managed IT and consulting for projects

The firm offers co-managed IT services alongside outsourced support, so that a client's own staff and the firm's team share the work. It also provides IT consulting for projects. That covers gathering the requirements, planning the project and implementing it, using knowledge of the client's business culture and its existing structure. The firm describes this as a strategic partnership for the client's next IT project.

Clients across commercial, defense and public bodies

The firm describes its client base as commercial organizations, Department of Defense and federal bodies, and state and local organizations. Its base is in Denver, and the firm says its services are customized for businesses of any size.