HitsTech

From an office in Conover, North Carolina, HitsTech runs managed IT, security, cloud and backup work for clients across the Southeast. Its services cover network security, cloud computing, data backup and recovery, and ongoing IT support, with the stated aim of keeping a client's systems running and its data safe.

Managed IT support with 24/7 monitoring

Managed IT means that the firm looks after a client's systems on an ongoing basis. Its main promise is monitoring around the clock, which the firm says limits downtime, so that the network is running when staff need it. Flat-rate managed services are offered so that a business can plan its IT budget rather than paying for each breakdown when it happens.

Network security matched to each client

Security and network protection are sized to the client's needs and budget. The firm stresses that companies need to keep their data safe, and its aim is to give each client the strongest network protection that fits its requirements. The protection covers the network and the data that moves across it.

Cloud collaboration for offices

Cloud services let staff work together across an office over the internet and an intranet. The firm points to cloud tools that help employees communicate and share work, which it presents as a practical way of making the day-to-day running of a business more efficient. Staff can collaborate from the same shared tools rather than from separate files and email threads.

Off-site backup and recovery

The backup system copies a client's domain and server information and stores it on an off-site server, so that the data can be reached quickly if something fails on site. Data backup and recovery is one of the core services the firm lists alongside managed IT, security and cloud work.

Businesses short of time or budget for IT

HitsTech supports organizations in North Carolina and the Southeast that need help with IT support and with their network. It is aimed at businesses that are short of time, that are worried about the rising cost of IT services, or that are growing fast and want to hand some of their technology to someone else. The aim is to let an owner focus on the work that makes money while the technology is kept in order.