Ilkley IT Services

Companies across North and West Yorkshire, from Ilkley to Leeds and Bradford, can get managed IT and cybersecurity from Ilkley IT Services. The firm says it has worked in the local area since 2005 and that its clients are mostly businesses without an in-house IT department. Its offer is built around people as much as technology, with a support contract as the main way of working.

Managed IT support on a contract

A support contract is the core of the service. The firm says it works closely with a client's team to understand its goals and then recommends a mix of solutions, either to get more from the existing infrastructure or to identify where new technology would help. Its solutions are described as flexible enough to fit small and medium-sized firms and their budgets.

Cybersecurity and protecting business data

Cybersecurity is a second strand. The firm offers security measures that it describes as cost-effective, quick to set up and reliable, and it says clients can rely on experts to keep their data protected against online threats that keep changing. Its site invites businesses to ask for advice on their current setup even when they do not need a full contract.

Networks, WiFi and resilient infrastructure

The firm installs and configures network equipment around the way a business works, and it describes its aim as building infrastructure that is resilient and accessible. Networks and WiFi are listed as a service in their own right.

Microsoft 365 support

Microsoft Office 365 and Microsoft 365 support is one of the regular services. The firm presents it as dependable day-to-day help for businesses that rely on those tools for email, documents and shared files.

Backup, broadband and telecoms

Backup solutions protect a client's data, and the company also provides leased line, broadband and cloud phone services. It also offers web design and hosting for businesses that want a site as well as their IT support handled by one provider.

Repairs and an approach that stays local

The firm describes fast repairs as a particular strength, because some of its clients depend on computers for critical work. It says it works through moves and equipment refreshes for offices and warehouses, and that its approach to IT is friendly and straightforward. The business has relied on recommendations for much of its work, and the firm says about 95 per cent of its new business comes that way.

Cybersecurity advice for small businesses

The firm publishes material on business IT security, and its site invites readers to find out more about its cybersecurity services. This matters, the firm says, because many businesses of every size still run outdated systems, and staff may use devices that the business does not manage.