Dogantech LTD

Startups and small and medium-sized businesses across the UK bring their technology questions to DoganTech, an IT consultancy and software development company. The firm offers a range of services that can be combined and tailored to each business, from short advice sessions to longer projects.

Packages for startups and small firms

The firm's most popular offer is a software development project package that brings several services into one customised agreement. It is designed for two groups. Startups that want to start or grow can use it to build a working product and test an idea, beginning with a minimum viable product (MVP) so the business can validate its concept before spending more. Small and medium-sized businesses use the same package to change the way they operate, with work planned around their size, sector and goals.

Custom CRM and customer portals

DoganTech builds customer relationship management (CRM) systems. These centralise customer interactions and operations, collect and analyse data on each interaction across channels, and help a business improve customer service and sales efficiency. The firm also builds customer portals, which are web-based platforms that deliver important and personalised information to a client's own customers.

The firm points out that commercial software often needs workarounds, manual effort and rising licence fees, and rarely fits a business exactly. For that reason it builds custom software where existing products would limit a company's internal coordination.

Short consultations on technology decisions

Technology consulting for startups and SMBs is sold as short sessions of 30 minutes or one hour. The firm describes these as a way to get expert advice on technology choices that affect growth, without committing to a full project. Consulting covers IT governance, IT service management (ITSM) and the software development life cycle (SDLC), along with cloud consulting and advice on business growth.

Delivery, support and governance

Project management services aim to keep IT work on time, within budget and at the right quality. The firm says its experts can design, implement and improve governance, service management and development processes, and can turn an IT strategy into a roadmap and then into a project. It supports clients during and after implementation, on request.

The software side covers MVPs, complete software products and both front-end and back-end development. The firm describes its team as experienced in working with startups and growing businesses, and says it can help clients change their approach to technology investment decisions.