Encaptechno

Trading online as Encap Technologies, the firm is an IT consultancy that works on customer relationship systems, cloud services, security and online marketing. Its site cites more than 1,600 projects delivered. Its CRM work is aimed at automating the processes of marketing, sales and customer service, so that a business's teams spend less time on repetitive tasks and more on the customer. The firm describes itself as a partner for businesses that want to operate smarter, automate faster and grow.

Zoho services from CRM to finance and HR

The firm is a Zoho partner and offers a range of Zoho services. These include CRM consulting, implementation and migration, along with testing, support and development. Its Zoho work also covers custom app development, workplace tools, CRM and sales management, human resources, finance, business analytics and intelligence. The firm says it picks the right Zoho tools for each business.

Salesforce implementation and mobile apps

The firm works as a certified Salesforce partner. Its consultants implement Salesforce for clients, carry out migrations and build custom solutions on the platform. The firm says its Salesforce specialists have wide experience of mobile app development on the platform, which allows it to build applications that it describes as scalable, optimized and cost effective.

Cloud platforms and the work around them

Cloud work covers AWS and Microsoft Azure, which the firm describes as the platforms it uses to help organizations adopt the cloud. Its site lists cloud consulting on both platforms, and the summary of its services includes machine learning and analytics work on Azure. The firm presents cloud adoption as a way for an organization to become more agile and responsive to changes in its market, and it says it supports clients in making the right decisions about moving their systems.

Security and digital marketing alongside IT

The firm also offers cybersecurity services, with custom strategies to protect data and systems. Its digital marketing work includes websites built for phones and campaigns intended to bring in enquiries, so a business can handle its IT, security and online presence through the same team. The site describes its services as end-to-end, from the first consultation through implementation and ongoing support.

Clients moving their IT and their marketing

Its clients include companies seeking to streamline their marketing, sales and customer service work, and organizations moving their IT into the cloud. Its site lists global offices, partnerships and certifications.