CTSBoston

CTSBoston provides technology services to businesses across the United States. Its work covers audio visual systems, structured network cabling, business internet, managed IT, business phone systems and restaurant technology. The company says it serves organizations of every size, and that its managed cloud service includes full management options for clients who do not want to run their own systems.

Audio visual and structured cabling

The audio visual practice designs, installs and supports systems for meeting rooms and other shared spaces. It also offers AV as a service, so that equipment and its upkeep can be paid for as an ongoing arrangement rather than as a single purchase. Structured cabling is the physical network underneath everything else: the firm installs fiber backbones and the cabling that carries voice, data, security and AV traffic, along with the access control systems that depend on it.

Business internet, SD-WAN and phone systems

Connectivity work includes choosing a business internet service and linking a company's offices, users and cloud applications through SD-WAN. On the telephone side, cloud phone systems let staff take business calls on the move, and a voice mobility feature can carry an office line to a mobile device. The firm also supplies contact center platforms and AI receptionists. Zoom and RingCentral are named as platforms it works with.

Managed IT, WiFi and restaurant technology

Managed IT covers monitoring, support and the day-to-day management of a client's technology, including updates, patches and user management, so an internal team does not have to handle that work. Managed WiFi is offered alongside it. The firm also serves restaurants, where its work includes Toast implementations and AI-powered automation tools. The company describes its managed cloud solutions as a way to move a business forward on IT productivity and profitability.