Caznet

Adelaide telecommunications, cloud and data centre services

Caznet presents itself as a local alternative to the big telcos, with internet, phone systems, managed networks, cloud hosting and data centre space all supplied from Adelaide. It reports over 15 years spent delivering hosted, private cloud and network services built for uptime, and that its whole team, from support through operations to network engineering, is Australian and based in South Australia. Its customers include small and medium businesses, schools, enterprises and government.

Internet and phone systems

Business internet comes as plans on the NBN, including Enterprise Ethernet, and on fibre, all with unlimited data and local support, and the site offers an address check against live NBN Co data. On the voice side, Caznet supplies a fully managed, cloud hosted PBX and voice over IP service as an alternative to older PSTN and ISDN lines, with SIP trunks, and it supports Microsoft Teams Calling so that Teams can serve as the business phone. Contracts carry no lock in, and the company says every feature is included.

One network across many sites

For organisations with several offices, Caznet links sites and remote staff over a single high speed private network. Its case studies show what that means in practice: 10 Gbps fibre between the campuses of a large Foundation to Year 12 school, together with private cloud, multi-gigabit internet and a phone system of about 180 handsets; one gigabit fibre across four sites and a redundant NBN link for a multi-site medical practice; dark fibre, co-location and DDoS protected internet for a council's Smart City programme; and a private cloud with fibre across six sites for an air conditioning and solar business. It also helped a wine company improve connectivity across several cloud hosting providers.

Private cloud and data centres

The private cloud range runs from a single virtual private server or some cloud storage to hybrid set ups that extend a customer's own premises. Caznet also sells wholesale private cloud, and it moved one technology firm off an ageing bespoke hosting environment onto it. Data centre co-location is available in Adelaide at four facilities, in the central business district and to the north, south and west, with rack space by the rack unit or a locked cabinet.

How it works with customers

The company promises free onsite support with no call out fees, transparent billing and one point of contact and one invoice for everything. It says customers can phone their account manager or technical manager directly, and that it prefers simple solutions to technology for its own sake.