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Call Center Software

Anywhere365 for Skype Business

Cloud contact centre software built to run natively inside Microsoft Teams for customer care teams

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  • Call Scripting
  • Business Hours
  • Documentation
  • Live Online
  • +13 more
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About Anywhere365 for Skype Business

Anywhere365 for Skype Business is cloud contact centre software from AnywhereNow. The current site presents the platform as built on Microsoft Teams, although the product name still refers to Skype Business. It suits customer care and enterprise communication teams.

Features

  • Contact centre: an omnichannel contact centre for Microsoft Teams.
  • Attendant console: attendant consoles for Microsoft Teams and Dialogue Cloud.
  • IVR: interactive voice response for callers.
  • Reporting and dialogue intelligence: reporting and conversation analysis, with agent assist and AI agents.
  • No-code dialogue studio: builds dialogues without writing code.
  • Direct routing: direct routing for Microsoft Teams.

Who it serves

Customer care and enterprise communication teams, including businesses that use Microsoft 365 and CRM systems.

Key facts

  • Integrations: ServiceNow, Bullhorn, Microsoft Dynamics 365, Salesforce and SAP C4C.
  • Platform: Microsoft Teams and Office 365 Cloud PBX.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Call Scripting
  • Business Hours
  • Documentation
  • Live Online
  • Web-Based, Cloud, SaaS
  • Installed - Windows
  • Outbound Call Center
  • Manual Dialer
  • Inbound Call Center
  • Android
  • Blended Call Center
  • Interactive Voice Response (IVR)
  • Call Recording
  • Call Logging
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

What the business tells TrustList

Stability: major incidents
1 incidents measured
Delivery
SaaS (cloud) evidence sent

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