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Call Center Software

CallRail

Call tracking and marketing attribution software showing businesses which campaigns generate calls and leads

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About CallRail

CallRail is a marketing software product that records where phone calls, form submissions and chats come from. Marketers use it to see which advertising brings in leads. The company says tens of thousands of businesses and agencies rely on it.

What CallRail offers

  • Call tracking — links inbound calls and texts to the campaign that prompted them.
  • Form tracking — measures submissions from websites.
  • Conversation intelligence — spots keywords and helps qualify leads.
  • Reporting dashboard — compares channels and shows return on marketing spend.
  • Call handling — personalised routing and hold messaging.
  • HIPAA-compliant tracking — for healthcare marketing.

Who it works with

Businesses with several locations, marketing agencies and enterprises.

Key facts

  • Category: Call center software
  • Partner options: Referral and agency programmes, plus software integrations

Profile written by TrustList from the business's own published information, Oct 2026.

What the business tells TrustList

Stability: major incidents
2 incidents measured

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