Lance Alexander Communication LTD

Lance Alexander Communication LTD is an ICT and telecommunications company that serves businesses across greater East Africa. Its work covers multilingual call centres, phone systems and data collection, and where no ready product exists, its engineers build one.

Products and services

• Multilingual call centre services: contact centre services across greater East Africa.
• Hosted PBX and unified communications: enterprise phone systems without the need to manage hardware, plus one platform for collaboration.
• SIP trunking: links an existing PBX system to SIP trunks for flexibility and lower telephony costs.
• Messaging and broadcast: IVR, SMS and voice broadcast messaging.
• Video analytics and data collection: intelligent video analytics for surveillance, and data collection across East and Central Africa.

Clients

Organisations that run contact centres or upgrade their phone systems. The site also highlights IT and telecoms services for the hotel industry.

Key facts

• Coverage: greater East Africa, and East and Central Africa for data collection
• Languages: multilingual call centre services