Indosoft

IP enable your Business Vertical with Asterisk and Q-Suite Call Center ACD Simplify CTI Integration and data analytics with Q-Suite API

Contact center software and technology solution for Asterisk

Expand your offerings with Q-Suite, the leading call center software built for Asterisk, the hottest telephony platform available

Multi-Tenant Call Center Software

• Inbound, Outbound & Hosted Call Center Software
• Multi-channel ACD and Dialer
• Visual Call-Flow Builder for IVR
• Cradle to Grave Detailed Reporting

Contact Center ACD and Dialer

• High Availability with Call Survival
• Predictive, Preview & Progressive Dialing Welcome to Indosoft Inc, a premier contact center technology solutions provider and developer of Q-Suite, a robust, feature-rich, scalable call center software ACD for Asterisk Indosoft provides complete computer telephony know-how and turn-key installations for setting up inbound, outbound, and virtual call centers Indosoft's call center software ACD is also available for license to vertical applications Q-Suite is designed for multi-tenant deployment and comes with a full-feature ACD and an efficient predictive dialer The call center software ACD allows easy integration of chat and e-mail

"Feature-Rich and Scalable Contact Center Software Technology for Asterisk-Based Call Centers" Q-Suite's ACD design will fulfill the demands of contact centers wanting to use Asterisk as the PBX for their telephony platform Its unique ACD for Asterisk provides skill-based routing, queue prioritization, virtual/personal queues, and agent hot-desking The ACD can scale to multiple Asterisk servers seamlessly with call center growth Q-Suite's predictive dialer is used for a variety of applications such as collections, fundraising, direct sales, and telemarketing Script and dialplan builder tools within Q-Suite meet the most complex call center software requirements The ACD also comes with a NET and socket interface for easy integration into other products requiring CTI

Multi-channel ACD for Asterisk

Built from the ground up, Q-Suite is a powerful multi-channel ACD built for using Asterisk as the telephony platform in building scalable Cloud contact center solutions Read more about Q-Suite ACD

Indosoft Call Center Software Q-Suite offers a multi-campaign, self-pacing, compliant and efficient Predictive Dialer which connects agents to customers without delay More on our Dialer

Q-Suite offers a powerful and easy-to-use Script Building tool to develop sophisticated agent-customer interaction scripts with ease of integration to web based CRM and external databases

With its fail-safe call recovery, Indosoft offers high availability to mission critical call centers with the ability to preserve and continue communicating without dropping ongoing calls in the event of a failure

• Q-Suite Adds Service Management Panel for Easy Resource Use
• Indosoft Announces Upcoming Release of SYNQ 1
• 0
• Indosoft Announces Q-Suite NG 1
• 01 Release
• Q-Suite 5
• 13 Improves Ease-of-Use for Call Center Software Administrators
• Indosoft Automates Post-Call SMS & Email in its Call Center Software